The following letter is an example sent to an ideal client, Hotel X, who is a luxury hotel corporation with multiple locations worldwide. Dear client, We are thrilled to partner with you on your next adventure. As we moved forward with the new design and "2020-GO", the new branding initiative, we would like to take the opportunity to revisit building and sustainability strategies. As we begin, let us look at a few statistics. Even before the COVID-19 pandemic, people were spending more time than ever indoors. That includes hotels and other non-residences. Corporations, design professionals, and others are more aware than ever for providing healthy environments, being accountable to the user, and responsible to the environment. According to Katie Brandt, a sustainability officer at Google, we only have 12 years (as of 2018) before facing irreversible damage to our planet. We have a real opportunity to be a part of creating a ...